Introduction
MEDITUR s.r.o., with its registered office at Nad vinicami 1169/29, 951 01 Nitrianske Hrnčiarovce, Company ID: 56 042 639 (hereinafter referred to as the "controller" or "we"), operates a general practice for adults at Čajkovského 842/44, 949 11 Nitra, Slovakia.
This privacy policy explains how we collect, use, store, and protect your personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data (GDPR) and Act No. 18/2018 Coll. on Personal Data Protection.
Controller Contact Details
MEDITUR s.r.o.Registered office: Nad vinicami 1169/29, 951 01 Nitrianske Hrnčiarovce, Slovakia
Practice location: Čajkovského 842/44, 949 11 Nitra, Slovakia
Company ID: 56 042 639
Email: info@ambulanciaturcek.sk
Phone: +421 911 345 693
Website: www.ambulanciaturcek.sk
What Personal Data We Process
Data Collected Through the Patient Registration Form
When you complete the patient registration form on our website, we collect the following personal data:
Full name – for identification and communication purposes.
Email address – for contacting you and sending information related to registration.
Phone number – for telephone contact and scheduling appointments.
Permanent residence address – required for patient registration and maintaining medical records.
Health insurance provider – essential information for providing healthcare services and communicating with the insurance company.
Birth number (rodné číslo) – a legal requirement for unique patient identification in the healthcare system.
Current doctor's name – for requesting and transferring medical records.
Technical Data
When you visit our website, we may automatically collect certain technical data, such as IP address, browser type, and device information. This data is used solely to ensure the proper functioning of the website and is not linked to your identity.
Purposes and Legal Bases for Processing
We process your personal data for the following purposes:
New Patient Registration and Change of Doctor
Legal basis: Performance of a contract (Art. 6(1)(b) GDPR) – processing is necessary to take steps prior to entering into an agreement for the provision of healthcare services.
Provision of Healthcare Services
Legal basis: Legal obligation (Art. 6(1)(c) GDPR) in conjunction with Art. 9(2)(h) GDPR – processing is necessary for the purposes of preventive or occupational medicine, assessment of the working capacity of an employee, medical diagnosis, the provision of health or social care, or treatment.
Requesting Medical Records from Previous Doctor
Legal basis: Legal obligation under Act No. 576/2004 Coll. on Healthcare.
Contacting the Patient
Legal basis: Legitimate interest of the controller (Art. 6(1)(f) GDPR) – contacting you to arrange an appointment and provide information related to registration.
Processing of Special Categories of Personal Data
The birth number and health-related data constitute special categories of personal data. Their processing is necessary for the provision of healthcare services and is based on:
Act No. 576/2004 Coll. on Healthcare and Healthcare-Related Services.
Act No. 153/2013 Coll. on the National Health Information System.
Article 9(2)(h) GDPR – processing for the purposes of preventive or occupational medicine, assessment of the working capacity of an employee, medical diagnosis, the provision of health or social care, or treatment.
Recipients of Personal Data
Your personal data may be disclosed to the following recipients:
Health insurance companies – Dôvera, Union, Všeobecná zdravotná poisťovňa – for reporting healthcare services and reimbursement purposes.
Previous general practitioner – for requesting and transferring medical records in accordance with the law.
National Health Information Centre – in accordance with Act No. 153/2013 Coll. on the National Health Information System.
Other healthcare providers – when referral to a specialist is needed or to ensure continuity of healthcare.
Public authorities – in cases required by law (e.g., Public Health Authority of the Slovak Republic).
We do not transfer your personal data to third countries outside the European Economic Area.
Retention Period for Personal Data
We retain your personal data for the following periods:
Data from the patient registration form – until the completion of the patient registration process, after which it becomes part of the medical records. If registration does not take place, we will delete the data within 30 days.
Medical records – 20 years from the last provision of healthcare, in accordance with Section 22 of Act No. 576/2004 Coll. on Healthcare.
Accounting documents – 10 years in accordance with accounting and tax regulations.
After the retention period expires, your personal data will be securely deleted or anonymised.
Your Rights
In connection with the processing of your personal data, you have the following rights:
Right of Access
You have the right to obtain confirmation as to whether we process your personal data, and if so, you have the right to access such data and information about its processing.
Right to Rectification
You have the right to request the correction of inaccurate personal data or the completion of incomplete personal data concerning you.
Right to Erasure
You have the right to request the deletion of your personal data if it is no longer necessary for the purposes for which it was collected, or if you withdraw consent and there is no other legal basis for processing. This right is limited in the case of medical records, which we are legally required to retain for the period specified by law.
Right to Restriction of Processing
You have the right to request restriction of processing of your personal data in certain cases, for example, if you contest the accuracy of the personal data.
Right to Data Portability
You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used, and machine-readable format.
Right to Object
You have the right to object to the processing of your personal data if the processing is based on the legitimate interest of the controller.
Right to Lodge a Complaint
If you believe that the processing of your personal data violates the GDPR or the Personal Data Protection Act, you have the right to lodge a complaint with the supervisory authority, which is the Office for Personal Data Protection of the Slovak Republic, Hraničná 12, 820 07 Bratislava 27, www.dataprotection.gov.sk.
How to Exercise Your Rights
You can exercise your rights by contacting the controller:
In writing at: MEDITUR s.r.o., Čajkovského 842/44, 949 11 Nitra, Slovakia
By email at: info@ambulanciaturcek.sk
By phone at: +421 911 345 693
We will respond to your request without undue delay, and no later than one month from receipt. In justified cases, this period may be extended by a further two months, of which we will inform you.
Security of Personal Data
We have implemented appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:
Ensuring access to personal data only for authorised persons.
Encryption of data transmission via the HTTPS protocol.
Regular data backups.
Physical security of the practice premises.
Staff training in personal data protection.
Consent to Processing of Personal Data
By submitting the patient registration form, you confirm that you have read this privacy policy and agree to the processing of your personal data for the purposes of registration and provision of healthcare services.
Providing personal data in the form is voluntary, but necessary for registration as a new patient and the subsequent provision of healthcare services.
Changes to the Privacy Policy
We may occasionally update this privacy policy. We will inform you of any material changes by publishing the updated policy on our website with the effective date indicated.
We recommend that you regularly check this page to stay informed about the current version of the privacy policy.
Contact
If you have any questions regarding this privacy policy or the processing of your personal data, please do not hesitate to contact us:
MEDITUR s.r.o.Čajkovského 842/44, 949 11 Nitra, SlovakiaEmail: info@ambulanciaturcek.skPhone: +421 911 345 693